Our Culture
Global Response has provided award-winning customer care for over 45 years, since Herman Shooster founded the company in 1974. Our core principles are brand passion, flexibility and fun. Global Response has built our reputation on exceeding customer expectations and immersing ourselves in the brands we represent. We are an energetic, fast-growing company with over 1,000 employees across the country including at our headquarters in Margate, Florida.
We have a vibrant, family-oriented culture. We work in a fast-paced and professional environment that is is safe, friendly and inclusive. Our Brand Specialists enjoy opportunities for growth, as well as unique perks like onsite food trucks and childcare reimbursement. We celebrate teamwork, flexibility and exceptional customer service.
What is a Brand Specialist?
A Brand Specialist is an empowered ambassador applying training, experience, passion and customer insights to build relationships and create memorable customer experiences. In short, we are not just call center agents – we make meaningful connections and deliver great service.
Times change, but our values do not. In these uncertain times, Global Response remains committed to the mission we established more than 45 years ago. We provide exceptional, branded customer support, serving as an extension of your brand to deliver great customer experiences.
During the COVID-19 crisis, our remote Brand Specialists are available to help you and your customers, providing support from our secure, stable and scalable Work From Home platforms. Your brand is our passion and we welcome the opportunity to partner with you.
#WFH #workfromhome #contactcenter #YourBrandOurPassion #globalresponse
Be kind.
Spread joy.
Give thanks.
Make the world a better place!
These are our compliment trees💕
#compliment #recognition #teambuilding #contactcenter #family #customerexperience
Did the interview from January and all now waste of people time then y'all talking about hiring on spot
What happens when you combine National Employee Appreciation Day with National Oreo Cookie Day? 😍 Thanks to our amazing associates for all that they do, today and everyday.
#NationalEmployeeAppreciationDay #globalresponse #welovewhatwedo #customerexperience #contactcenter
